Customer
What’s my last order?
Qefro
Retrieves live data from the connected ERP, then replies through WhatsApp or chat.
AI LAYER FOR EXISTING BUSINESS SOFTWARE
Connect Your Business Software to AI-Powered Customer Conversations
Qefro connects your ERP, CRM and business applications to AI chat, WhatsApp, customer data and automation — without replacing the systems your business already uses.
Keep your existing software
Live business data in conversations
WhatsApp, chat, and automation
CRM around the customer relationship
Immediate value
Your software already has the data. Customers cannot easily interact with it.
Your ERP already knows customers, products, orders, quotations, appointments, inventory, and transactions. Qefro creates the missing customer-facing layer.
Customer
Can you send me a quotation?
Qefro
Invokes the connected business capability, creates or retrieves the quotation, and follows the configured workflow.
Live reads and actions happen only when the connected application exposes that capability. Qefro does not copy your business ledger.
Three layers
Connect. Engage. Automate.
Qefro sits between the software you already run and the customers who need to talk to it.
ConnectExisting systems
EngageAI conversations
AutomateBusiness events
Connect
Existing business systems
SDK, Marketplace apps, external webhooks, and business events — so Qefro can talk to the software you already use.
- SDK
- Marketplace Apps
- External Webhooks
- Business Events
Engage
AI-powered customer interface
Website chat, WhatsApp, voice, and multilingual conversations with live business data from connected applications.
- Website chat
- Voice
- Live business data
Automate
Events into customer actions
When something happens in your business software, Qefro can tag, assign, follow up, send WhatsApp, or create a task.
- CRM automation
- WhatsApp & email
- Tags, assignment, tasks
- Follow-ups & delays
Source of truth
Don’t replace your business software.
Your ERP remains the source of truth. Your restaurant system remains the source of truth. Your hospital system remains the source of truth. Qefro connects to them and gives customers an intelligent way to interact with the data and workflows they already contain.
ERP
Restaurant App
Hospital System
Custom ERP
E-commerce
QEFROKeep your existing software. Add an AI customer layer.
CustomersConversations with live business context
Qefro sits on top of the software your business already uses. Connectors depend on what you install — we do not claim a catalog of official ERP replacements.
Conversations
Customers talk. Qefro uses your business software to respond.
The product is not a model. Qefro understands customer questions, retrieves relevant business information, executes authorized capabilities, supports multiple languages, and escalates to humans when needed.
Understand
Customer questions in chat, WhatsApp, or voice — including multilingual conversations.
Retrieve
Live business information from connected applications when the capability exists.
Act
Execute authorized capabilities such as quotations, lookups, and bookings.
Escalate
Hand the conversation to a person with CRM context and history intact.
Customer 360
See the customer and their business context in one place.
Qefro CRM owns the relationship. Connected applications continue owning business records. Qefro can retrieve live business information from connected applications when the required capability is available — orders, transactions, reservations, appointments, quotations, and other connected records.
Qefro does not store a duplicate ERP ledger.
Customer
- Conversations
- CRM
- Tags
- Notes
- Automation history
- Live business activity
CRM
CRM built around customer conversations
Qefro CRM is lightweight and operational. It focuses on people, conversations, tags, notes, status, assignment, Customer 360, and automation history — not an enterprise CRM suite that replaces the systems you already run.
People · Conversations · Tags · Notes · Status · Assignment · Customer 360 · Automation history
Automation
Turn business events into customer actions
When something happens in your business software, Qefro can automatically respond. Your business app tells Qefro when something important happens. Qefro can react automatically.
Business software
quotation.created
Qefro Automation
IF amount > ₹100,000
WhatsApp + Tag + Follow-up
quotation.created
Send WhatsApp, tag the customer, assign a salesperson.
order.created
Send a confirmation through the customer’s channel.
payment.received
Update customer status in Qefro CRM.
appointment.created
Send a reminder at the configured delay.
reservation.created
Send a confirmation from the connected restaurant system.
These are examples of possible configurations — not hardcoded Qefro workflows. Automations react to business events. They do not infer events from capability names.
WhatsApp
Meet customers where they already are
Customer → WhatsApp → Qefro → live business data → your ERP or business application.
Customer
WhatsApp
Qefro
Live dataConnected app
Customer
What’s my order status?
Qefro
Looks up the live order from the connected application and replies in WhatsApp.
Customer
Do you have this product?
Qefro
Searches the connected catalog and answers with current availability.
Customer
Send my quotation.
Qefro
Invokes the quotation capability and follows the configured workflow.
Customer
When is my appointment?
Qefro
Retrieves appointment information from the connected system.
SDK
Give your app an AI interface
Expose your application’s capabilities to Qefro and let customers interact with your software through natural language.
Capabilities are what Qefro can invoke. Business events are what happened and can trigger automation.
createQuotationgetOrderHistorysearchProducts
“Show my last order.” → getOrderHistory
“Create a quotation for 100 units.” → createQuotation
Marketplace
Connect the software your customers already use
The Marketplace is an ecosystem of business applications and connectors — ERP, CRM, restaurant management, hospital management, e-commerce, and custom business apps. Marketplace apps are not things Qefro itself replaces.
Marketplace AppQefroAI + CRM + Automation
Browse Integrations
Use cases
Vertical examples. Same Qefro layer.
These depend on the connected application’s capabilities. Qefro is not a vertical ERP.
ERP + Sales
Customer: “Show my last quotation.” Qefro retrieves live quotation data.
Restaurant
Customer: “Do I have a reservation tonight?” Qefro retrieves reservation data.
Hospital
Customer: “When is my appointment?” Qefro retrieves appointment information.
E-commerce
Customer: “Where is my order?” Qefro retrieves order status.
Business automation
Quotation created → WhatsApp follow-up → tag customer → assign salesperson.
How it works
Connect. Configure. Engage.
01
Connect
Connect your ERP, CRM, business application, or custom system.
02
Configure
Choose customer-facing capabilities, CRM, and automation.
03
Engage
Customers interact through AI chat, WhatsApp, and other channels.
For business owners
Your team doesn’t need another system to maintain.
- Keep existing software
- Reduce repetitive customer queries
- Automate follow-ups
- Give customers live business information
- Connect WhatsApp to business workflows
- Give sales teams customer context
For software companies
Turn your software into an AI-powered customer experience
- Qefro SDK
- Capabilities customers can invoke
- Business events that trigger automation
- Marketplace distribution
- Customer-facing AI, CRM, and automation
Trust
Your business data stays under your control
The existing business system remains the source of truth. Qefro CRM does not duplicate entire business ledgers.
Workspace isolation
Apps, teams, and channels stay scoped to the workspace.
Capability-based access
Only the capabilities you expose can be invoked.
Authorized execution
Business actions run through signed, authorized connections.
Signed external events
Incoming business events are authenticated before automation runs.
Pricing
Pay for conversations, connections, and automation — not another ERP.
Plans scale with connected workspaces, conversations, integrations, automation, and seats.
Trial (14 Days)
Best for evaluating the platform
$0
14-day free trial — no credit card
- Full premium access for 14 days
- Applications, channels & workflows
- Knowledge base, crawler & uploads
- Team management & analytics
- SDK connections & business tools
- No credit card required
Starter
Best for startups
$29 /month
billed annually · or $39/mo monthly
For one team going live
- 10,000 AI Messages / month
- Knowledge for one team
- Connect up to 5 business systems
- Widget + WhatsApp
- Custom branding
- Email support
Most Popular
Pro
Best for scaling teams
$49 /month
billed annually · or $59/mo monthly
For teams past startup volume
- 30,000 AI Messages / month
- Knowledge for growing teams
- 10 team members
- Connect up to 25 business systems
- Widget + WhatsApp + voice
- Analytics & agent handoff
- Email support
Growth
Best for growing companies
$99 /month
billed annually · or $119/mo monthly
For teams deploying across channels
- 60,000 AI Messages / month
- Knowledge across teams
- 20 team members
- Widget + WhatsApp + voice
- Unlimited business system connections
- Analytics & agent handoff
- Priority support
Conversation and document allowances are listed above. Contact Sales for storage and processing volume details on Growth and Enterprise.
Get StartedEnterprise
Best for regulated organizations
Custom
Pay for the capacity you need
- Custom AI Messages
- Custom documents & seats
- Custom Business Tools & storage
- WhatsApp + Voice AI
- Private deployment
- Dedicated CSM
- Custom SLA
- SSO & SAML (roadmap)
Enterprise is a custom capacity contract — seats, messages, documents, storage, and tools are quoted to your requirements. Contact Sales for a quotation.
Talk to SalesFrequently asked questions
Everything you need to know before you start.
Qefro connects the software your business already uses to AI-powered customer conversations, CRM, and automation. It is not another ERP, CRM replacement, or generic chatbot. Keep your existing systems — Qefro adds the customer-facing layer.
Every new organization gets a 14-day free trial with full premium access. No credit card required. Starter is $29/month billed annually ($39 monthly, connect up to 5 business systems). Pro is $49/month billed annually ($59 monthly, up to 25 business systems). Growth is $99/month billed annually ($119 monthly, unlimited business system connections). Enterprise is custom capacity priced to your requirements.
PDFs, Word documents, Markdown, plain text — or crawl entire websites automatically. Every workspace has its own isolated knowledge base with source citations when answering.
Qefro retrieves only from your verified content and is designed to decline answering when no relevant information exists in your knowledge base, rather than guessing. See our benchmark methodology for how we evaluate accuracy and refusal behavior.
Qefro provides tenant isolation and workspace isolation, encryption at rest and in transit, end-user identity forwarding for tool authorization, audit and execution logs, and encrypted storage for API secrets. End-user passwords are never stored, and your data is never used to train AI models. Private deployment is available for Enterprise. SOC 2 compliance is on our roadmap. Contact Sales for our current timeline.
Yes — when you expose a capability. Qefro can retrieve live business information or invoke authorized actions (such as creating a quotation) through the connected application. Separately, your business app can tell Qefro when something important happened — for example quotation.created — so automation can react. Capabilities are what Qefro can invoke. Business events are what happened.
Most teams embed the website widget in under 5 minutes. Connecting business systems and rolling out the Internal Portal depends on your APIs and knowledge prep — typically a day or less for straightforward integrations.
Yes. Customer-facing channels (website and WhatsApp) and employee Internal Portal share the same applications, tools, and workspace permissions — Customer Hub keeps context available to your teams.
Keep your ERP. Add Qefro.
Connect the software you already use to AI-powered customer conversations.
Keep your ERP. Keep your business applications. Add Qefro.