Topic
Generic chatbots often invent answers. Qefro retrieves from your verified content, cites sources, and is designed to decline when nothing relevant exists — so support stays accurate.
Beyond Q&A, connect order, billing, and ticketing systems via REST/OpenAPI or the Backend SDK so the assistant can look up live status, create tickets, and hand off to humans with full context.
Deploy Customer AI on your website widget and WhatsApp from one Admin Console, with workspace isolation, RBAC, and encrypted secrets.
Configure knowledge, instructions, and Business Tools once in the Admin Console. Deploy Customer AI on your website widget and WhatsApp, and Employee AI on a branded Internal Portal — with the same retrieval, permissions, and action layer underneath.
Answers are grounded in your documents and crawled pages. Hybrid search combines keyword and vector retrieval, returns source citations, and is designed to decline when nothing relevant exists — so teams can trust support and internal assistants in production.
When chat must change state — order lookups, tickets, CRM updates — connect your APIs via REST/OpenAPI or the Backend SDK. Credentials are encrypted; outbound calls use HTTPS with SSRF protections; execution logs support review and QA.
You should not rebuild RAG infrastructure, hosting, or channel adapters for every project. Qefro gives organizations a multi-tenant AI Workspace Platform: isolated knowledge per workspace, RBAC for owners/admins/members, PII scrubbing on model calls, and a 14-day free trial with full premium access so you can prove value before buying.
Compare plans on the pricing page, review security controls, and read the benchmark methodology for how we evaluate grounding and refusal behavior. Product docs live at docs.qefro.com.
Practical capabilities for ai customer support — not a demo chatbot.
Common questions about AI Customer Support.
Qefro combines knowledge retrieval with secure business actions, workspace permissions, and channels for both customers and employees — not chat-only demos.
Yes. Connect your helpdesk or order APIs as Business Tools, or use the Backend SDK so actions run with the end-user’s identity.
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See niche pages for clinics, hotels, universities, logistics, retail, and more.
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