Automate customer requests from start to finish
An answer isn’t an outcome. Business Flows turn a customer request into a completed process — order changes, cancellations, refunds, onboarding, claims — executed step by step across your systems, with humans looped in only when a step requires approval.
Declarative flows
Describe the process once; the Runtime executes it. Flows are metadata — nothing runs in your backend.
Multi-step orchestration
Ask, call tools, branch on conditions, delay, and resume — all in one governed flow.
Human approval steps
Insert approval and challenge/resume steps so a person signs off before sensitive actions execute.
Versioned & validated
Flows are validated at sync time and versioned, with Accept/Reject prompts on change.
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